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Reduced anxiety of possibly seeing opposing party.Reduced stress by reducing the number of visits to the court and possibly the number of times a participant had to take time from work.Participant may view the course as many times as they find it helpful.FCS staff does not have to expend time ensuring that parties with domestic violence allegations were not placed in the same class, with their alleged abuser.This new on-line process also reduced the number of participants coming into the FCS office and mail processing. The intake forms submitted electronically are more legible and complete compared to the handwritten submittals completed during an in-person class.

Santa clara county family court filed documents series#

It better prepares the participant because the online course requires the participant to answer a series of questions that ensure the participant understands the mediation process before proceeding to the next section, which ensures participation from every user.

The online classes bring more consistency in information provided by the FCS mediators to the participants.

The online orientation cuts down on the number of times support staff must leave the office to set-up and break down in-person classes.

This also allows the mediator four hours to conduct mediation and screenings.

Santa clara county family court filed documents free#

The court is now able to free up resources to provide an in-person orientation each month by offering one class in English and one in Spanish. In the past, four to ten classes are scheduled each month. Reduced numbers of in-person classes are now being scheduled.

The court hopes to offer a Spanish version in the next few months. The online orientation takes a minimum of 45 minutes to complete and is only available in English at this time. At the end of the process, the participant is able to complete a form to send information to FCS.

The orientation consists of five YouTube videos to watch, each followed by a review to help guide parents through the child custody mediation process.

This program provides parties an option to attend an orientation class online or in person. The court's Family Court Services (FCS) began offering an online orientation class to parties ordered to attend orientation to provide basic information on how child custody mediation works. Project Name: Family Court Services Online OrientationĬourt: Santa Clara Superior Court Documents: